Questions
Frequently Asked Questions
Everything you need to know about Synergy Certification — from our services to how we help your business achieve recognized standards.
What is ISO Certification?
ISO certification is an independent, third-party confirmation that your organization’s management system meets globally recognized ISO standards for quality, safety, environment, or other disciplines significantly boosting credibility and customer trust.
Is ISO certification suitable for small businesses?
Yes. ISO standards are designed to be flexible and scalable, making them fully applicable to small and medium-sized enterprises. Adopting ISO can enhance your processes, reduce cost, and position you competitively in both local and global markets.
Which ISO standard is right for my business?
The ideal standard depends on your goals. We can help assess the standard that best aligns with your industry, objectives, and regulatory needs.
Is Synergy Certification accredited?
Yes. Synergy Certification Sdn Bhd is accredited by Standards Malaysia, and internationally recognized through the IAF Multilateral Recognition Arrangement (MLA). Our certificates are accepted globally.
What is the process to get certified?
Our process includes:
- Application
- Application review & Quotation
- Stage 1 Audit
- Stage 2 Audit
- Certification Issuance
- Annual Surveillance Audit
- Recertification Audit
How long does it take to get certified?
For most SMEs, the process takes between 1 to 3 months, depending on your readiness and documentation. Larger or complex organizations may take longer.
How much does ISO certification cost?
The cost varies based on:
- Company size
- Scope of certification
- Number of sites
- Type of ISO standard
Is the certification accepted internationally?
Yes. Because we are accredited by Standards Malaysia and recognized under the IAF MLA, our certificates are accepted globally.
What happens if I fail the audit?
If non-conformities are found during the audit, you will be given time to take corrective actions. Once verified, certification can proceed. Our goal is to support you in achieving compliance, not to penalize.
How can you verify the validity of the ISO certificate?
You may email to: admin@synergycertification.com to verify certificate authenticity and current status.
Do you offer ISO certification training?
Yes, we offer comprehensive ISO training programs tailored to support effective implementation and compliance with international standards.